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Your data

Delete your account

It is one control inside the app, it takes effect immediately, and it cannot be undone. You do not need to email anyone or explain yourself.

In the app

  1. 1. Open Bivver and go to the Profile tab.
  2. 2. Tap Privacy & data.
  3. 3. If you want a copy first, tap Export my data — it gives you everything we hold as a file.
  4. 4. Tap Delete everything, and confirm.

Cancel your subscription separately in the App Store or Google Play — deleting your data does not cancel a store subscription, because only the store can do that.

If you cannot reach the app

Write to hey@bivver.app from the email address on the account. We will verify it is you, and complete the deletion within 30 days — normally within a few business days.

This is also the address for any other privacy request: access, correction, or a question about who processes your data.

What gets deleted

  • Your profile and sign-in details
  • Every connected account, and the access token that reads it
  • All transactions, balances and account history we have stored
  • Goals, plans, quests, Momentum and streaks
  • Every memory and inference the companion holds about you
  • Chat history
  • Notification preferences and your device push token

Deleting also revokes our access at your bank data provider, so no further data can arrive.

What is retained, and why

De-identified, aggregated statistics
Cannot be linked back to you, and is used only to understand overall product usage.
A minimal billing record
Kept where tax or accounting law requires it. Held by Apple or Google, who process the payment — we never hold your card.
Encrypted backups
Routine backups roll off within 30 days, after which no copy of your data remains.

The full picture — every category of data, every processor, and how long each thing is kept — is in the Privacy Policy.